edit my amazon reviews

Product reviews on Amazon can accept a major impact on the buying decisions of potential customers. A production with a high number of product reviews can lead potential buyers to buy with confidence while a handful of negative reviews could exit that aforementioned buyer searching for another option. Understanding how to edit Amazon reviews is of import for both buyers and sellers on Amazon.

Related: How to employ negative or funny Amazon reviews to drive more than digital sales.

Editing Amazon Reviews equally a Buyer

At that place are a number of reasons why yous might be searching "how can I edit my Amazon reviews?" as an Amazon customer. You might want to change a positive review to a neutral or negative review if something went wrong with your product before long after you left a review on it. On the other hand, yous might desire to modify a negative or neutral review to a positive i if a seller went in a higher place and beyond with great customer service to remedy your issue.

Editing or deleting your review is easy from both your estimator or your mobile app:

Editing or deleting my Amazon review on the calculator

1. Once you lot are on Amazon's primary page, click on "Accounts & Lists" in the superlative correct corner of the page.
2. Under the "Ordering and shopping preferences" list, select "Your Amazon profile".
3. On this folio, y'all will see all of your reviews listed under "Community Activity".
four. Click on the iii dots in the summit right corner of any of your reviews. This will prompt y'all to "Edit Review" or "Delete Review". Brand your selection, and your review will be deleted or y'all will be brought to the review page where you lot can make whatever edits you lot would similar.

Editing or deleting my Amazon review on a mobile device

one. Open the Amazon app on your smartphone or tablet.
2. Tap the three lines in the meridian left corner of the screen to open a menu and select "Your Account" from this menu.
3. Select "Profile" from the "Personalized Content" section.
4. Navigate this page until y'all notice the "Customs Activeness" section, which has all of your reviews listed underneath it. Tap the three dots in the top correct corner of the review you want to edit or delete, and you will be prompted to practice so.

Editing my Amazon reviews as a Seller

Editing Amazon Reviews as a Seller

Amazon goes to great lengths to protect the integrity of its product reviews. This means that as long every bit a review doesn't violate any of Amazon'southward community guidelines, it is unlikely that the site will concord to remove it. Amazon also protects each customer's right to leave honest and off-white reviews and does non let sellers to enquire buyers to remove negative reviews.

These rules may leave you feeling powerless as an Amazon seller, but there are steps that you can have to mitigate the effects of negative reviews. Here are some of import Practice's and Don'ts when it comes to combating negative reviews on Amazon every bit a seller.

A Practice and a Don't When Handling Negative Amazon Reviews

Practise: Request removal by Amazon if the review violates customs guidelines

There are certain instances in which a negative review will exist in violation of Amazon's community guidelines. In these instances, you can ask Amazon to remove the review, and client service may do so upon reviewing it. Some review types that could be up for Amazon removal include:

  • Comments virtually competitive pricing found on Amazon or elsewhere.
  • Calumniating content (profanity, harassment, etc)
  • Off-topic comments that aren't specifically about the product (including comments nearly the seller)
  • Reviews fabricated by a competitor

If yous believe that a negative review left on ane of your products falls into i of these categories or others listed as illegal nether Amazon'southward community guidelines, contact customer service to inquire about having them removed.

automated request review button

DON'T: Enlist the help of a third-party service promising to remove negative reviews

There are no shortcuts when it comes to treatment negative reviews as a seller. Your primary courses of activeness are responding to the review and reporting potentially illegal production reviews to Amazon.

Some websites offer services that claim they tin become negative reviews removed at a high success charge per unit. These services fall under the category of "if it sounds too adept to be true, information technology probably is". Virtually of these companies will intermission Amazon's rules and contact customers directly in an attempt to get them to remove or change their feedback. These practices could exist traced back to you and outcome in major consequences, including products being de-listed, withdrawal of selling privileges, and in some cases even legal activity.

Get Ahead of the Adjacent Negative Review With FeedbackWhiz'southward Review Direction and Automated Email Tools

When it comes down to it, the all-time thing you can do for your business is to become ahead of the next potential bad review. The right Amazon feedback removal and review direction tool will requite you the power to create custom exclusionary lists so that a similar customer who *may* leave a negative review – such as a delayed parcel or a returned/reimbursed guild – volition non become a product review request from FeedbackWhiz's automated electronic mail campaigns.

Negative production reviews are unfortunately a office of life on Amazon. Handle them with grace, learn from them constructive feedback, and keep offering nifty products and customer service to your customers. In the end, if y'all practice things the correct way, your positive reviews will far outweigh your negative ones.

(Editor'south Note: This article on editing negative Amazon reviews was originally published on May 4, 2020. It was updated on December 9, 2021.)